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Additional benefits and programs
As a [group name] Medicare Advantage participant, you get some great extras at no additional cost when your coverage begins.
With Virtual Doctor Visits, you’re able to live video chat with a provider from your computer, tablet or smartphone — any time, day or night. Learn more about Virtual Visits
Virtual visits may require video-enabled smartphone or other device. Not for use in emergencies.
HouseCalls from UnitedHealthcare – A health and wellness program that comes to you. Learn more about HouseCalls
HouseCalls may not be available in all areas.
It may be time to schedule your annual wellness visit. An Annual Wellness Visit with your doctor is one of the best ways to stay on top of your health. Learn more about the Annual Wellness Visit
FirstLine Essentials is a benefit that gives you credits to spend on over-the-counter products. Shop for toothpaste, pain relief, vitamins, cough drops and more. It’s all included with your health plan.
[$XXX in] credits are added to your account every <3 months>. Use them to buy everyday health and wellness products. These credits will expire <quarterly>.
Choose how to shop for products:
Catalog: You’ll receive a catalog in the mail 4 to 6 weeks after enrollment. Simply fill out an order form and mail it in.
Online: Use your digital account on the ShopFirstLineBeneifts.com website or on the FirstLine Benefits app.
FirstLine Essentials+ is a benefit that gives you credits to spend on over-the-counter products. Shop for toothpaste, pain relief, vitamins, cough drops and more. It’s all included with your health plan.
[$XXX in] credits is added to your account every <3 months>. Use them to buy everyday health and wellness products. These credits will expire annually.
Choose how to shop for products:
Catalog: You’ll receive a catalog in the mail 4 to 6 weeks after enrollment. Simply fill out an order form and mail it in.
Online: Use your digital account on the ShopFirstLineBenefits.com website or on the FirstLine Benefits app.
Introducing Renew Active®, the gold standard in Medicare fitness programs for the body and mind, at no additional cost to you.
Renew Active includes:
- A free membership at a gym near you
- Access to Medicare Advantage’s largest national gym network, including many premium gyms
- An annual personalized fitness plan
- Access to thousands of on-demand digital workout videos and live streaming fitness classes
- Social activities at local health and wellness classes and events
- An online brain health program from AARP® Staying Sharp®, including a brain health assessment and exclusive content for Renew Active members
- Access to the Online Fitbit® Community for Renew Active. This allows participation in fun, friendly step challenges with other health-minded members. Joining the community also provides access to Fitbit Premium.™ To access Fitbit Premium, members must first join the Online Fitbit Community for Renew Active. No Fitbit device is needed.
Participation in the Renew Active® by UnitedHealthcare program is voluntary. Consult your doctor prior to beginning an exercise program or making changes to your lifestyle or health care routine. Renew Active includes standard fitness membership and other offerings. Fitness membership equipment, classes, personalized fitness plans, caregiver access and events may vary by location. Certain services, classes, events and online fitness offerings are provided by affiliates of UnitedHealthcare Insurance Company or other third parties not affiliated with UnitedHealthcare Participation in these third-party services are subject to your acceptance of their respective terms and policies. Medicare Advantage's largest gym network is based upon comparison of competitors’ website data UnitedHealthcare is not responsible for the services or information provided by third parties. The information provided through these services is for informational purposes only and is not a substitute for the advice of a doctor. The Renew Active program varies by plan/area. Access to gym and fitness location network may vary by location and plan.
Gym and fitness membership
SilverSneakers® is a fitness benefit that includes:
- Memberships to thousands of locations* nationwide
- Group exercise classes** designed for all abilities
- Always-available fitness classes through SilverSneakers On-DemandTM
- SilverSneakers LIVE virtual classes and workshops throughout the week
- SilverSneakers GO™ mobile app with adjustable workout plans and more
- Fun activities held outside the gym**
- Group activities and classes offered outside the traditional gym setting
*Participating locations (“PL”) are not owned or operated by Tivity Health, Inc. or its affiliates. Use of PL facilities and amenities are limited to terms and conditions of PL basic membership. Facilities and amenities vary by PL.
**Membership includes SilverSneakers instructor-led group fitness classes. Some locations offer Members additional classes. Classes vary by location.
SilverSneakers is a registered trademark of Tivity Health, Inc. SilverSneakers GO and SilverSneakers On-Demand are trademarks of Tivity Health, Inc. © 2021 Tivity Health, Inc. All rights reserved.
Our post-discharge meal delivery program provides freshly-made meals to your home after you have been discharged from the hospital or skilled nursing facility, at no additional cost.
The program provides up to 84 meals immediately following an inpatient hospital discharge or skilled nursing facility stay when referred by a UnitedHealthcare Advocate.
Our meal delivery program delivers fresh-made meals to your home, nationwide — at no extra cost to you.
Whether you are a caregiver concerned about healthy choices, a recovering patient, or are just looking for a more convenient and nutritious option to help stay independent, meal delivery can help. Meals are available to support 9 different health conditions.
Get to health-related appointments easier at no additional cost
This transportation program can help you get to your health care appointments — at no extra cost to you.
Routine Transportation
- Up to 24 one-way trips or 12 round trips per year
Post-Discharge Transportation
- Unlimited rides up to 30 days following your inpatient stay at a hospital or skilled nursing facility when referred by a UnitedHealthcare Advocate
- Transportation provided to and from approved locations and must be medically-related such as doctors’ appointments and pharmacy trips
- Transportation cannot be used for emergency-related situations.
You are eligible for in-home non-medical care through our national provider CareLinx. This may include grocery shopping, meal preparation, transportation, personal care, medication reminders and more.
With the Personal Emergency Response System, provided by Phillips Lifeline, help is a button push away.
- Quick access to help in any situation whether an emergency or just need helping hand
- Helps give member confidence and independence
You must have a working landline and/or cellular phone coverage to use PERS.
With UnitedHealthcare Healthy at Home you are eligible for the following benefits up to 30 days following all inpatient and skilled nursing facility discharges*:
- 28 home-delivered meals through Mom's Meals® when referred by a UnitedHealthcare Advocate
- 12 one-way rides to medically related appointments and to the pharmacy when referred by a UnitedHealthcare Advocate
- 6 hours of in-home personal care provided through a CareLinx professional caregiver to perform tasks such as preparing meals, bathing, medication reminders, and more. A referral is not required.
*A new referral is required after every discharge to access your meal and transportation benefit
Real Appeal is a simple, step-by-step online program that helps make losing weight fun. The program offers tools that may help you lose weight, reduce your risk of developing serious health conditions, gain energy and achieve your long-term health goals, at no additional cost.
When you enroll in Real Appeal you receive:
- A Transformation Coach who leads weekly online group sessions
- Online tools to help you track your food, activity and weight loss progress
- A Success Kit with food and weight scales, recipes, workout DVDs and more — shipped directly to your door
Real Appeal is available at no additional cost to members with a BMI of 19 and higher. If you are pregnant, please speak with your primary care physician before joining the program.
You have access to three unique programs that provide online and telephonic coaching support designed to support your health and wellness goals.
Real Appeal* is a simple, step-by-step online program that helps make losing weight fun. The program offers tools that may help you lose weight, reduce your risk of developing serious health conditions, gain energy and achieve your long-term health goals, at no additional cost.**
When you enroll in Real Appeal you receive:
- A Transformation Coach who leads weekly online group sessions
- Online tools to help you track your food, activity and weight loss progress
- A Success Kit with food and weight scales, recipes, workout DVDs and more — shipped directly to your door
Rally Wellness Coaching provides personal coaching, online learning, and support for a variety of topics that promote whole person health. Wellness Coaching offers a comprehensive solution to address your physical, mental, social and emotional needs.
Wellness Coaching includes the option to select a program topic of interest, work with a coach, set an action plan and engage with online learning modules and digital tools at your own pace.
With the Quit for Life® Tobacco Cessation Program you will have 24/7 access to tools and resources to help you quit all types of tobacco use.
* Real Appeal is available at no additional cost to members with a BMI of 19 and higher. If you are pregnant, please speak with your primary care physician before joining the program.
** Refer to your Evidence of Coverage for program eligibility requirements.
Get the support and help you may need to quit smoking once and for all. With the Quit for Life® Tobacco Cessation Program you will have 24/7 access to tools and resources to help you quit all types of tobacco use.
Dental coverage for your oral health needs
With UnitedHealthcare Dental®, you’ll have access to Medicare Advantage’s largest national dental network with a combined 365,000 providers and locations.
- 100% coverage for exams, x-rays, cleanings and periodontal maintenance, when you see a network provider
- <<80% coverage for minor services, including fillings, pulp protection and nitrous oxide*> or <100% coverage for minor services, including fillings, pulp protection and nitrous oxide*>>
- 50% coverage for major services, including crowns, root canals, dentures and more*
- Option of seeing out-of-network providers, if desired. You may pay more when going out-of-network.
- Dental contact information can be found on your member ID card
* Please refer to your Summary of Benefits for details on your benefit coverage.
If your plan offers out-of-network dental coverage and you see an out-of-network dentist, you might be billed more. Network size varies by local market.
Hear the moments that matter most
With UnitedHealthcare Hearing, you can receive a hearing exam and have access to a wide selection of name-brand and private-labeled custom-programmed hearing aids at significant savings. Plus, you’ll receive personalized care and follow-up support from experienced hearing providers, helping you to hear better and live life to the fullest.
- Get access to one of the largest nationwide networks of hearing professionals, with more than 7,000 locations*
- Choose latest technology hearing aids from major manufacturers, including Phonak, Starkey®, Oticon, Signia, ReSound, Widex® and Unitron™
- Receive hearing aids in-person or delivered directly to your doorstep with virtual follow-up care through Right2You, available only through UnitedHealthcare Hearing**
- 50%–80% off standard industry prices when purchasing hearing aids through UnitedHealthcare Hearing ***
Please refer to your Summary of Benefits for details on your benefit coverage.
* Network size varies by market.
** Select products only.
*** Based on suggested manufacturer pricing.
UnitedHealthcare Global offers 24-hour travel and medical assistance services while traveling 100 miles or more away from home or outside of your home country. Assistance Coordinators are available 24-hours a day, every day of the year to help with any type of problem regardless of the severity.
Vision Eye Exam <and Eyewear>
Take advantage of comprehensive eye exams <and eyewear benefits> worth looking at
With the vision benefit, you'll have access to a nationwide network of providers with the freedom to see any participating vision provider. You will have access to an annual routine eye exam through a vision provider <and an allowance toward eyeglasses (frame and lenses) or contacts for vision correction, not related to cataract surgery.>
- A routine eye exam once every 12 months with a $<X> copay.
- $<XXX> allowance toward eyeglasses (frames and lenses), every <X> months.
- $<XXX> allowance toward contact lenses instead of eyeglasses, every <X> months.
- Out-of-network providers may require you to pay upfront and submit a reimbursement claim to UHC,
The network is UnitedHealthcare Medical Network with information on your UnitedHealthcare member ID card
* Please refer to your Summary of Benefits for details on your benefit coverage.]